Level Overview

Level Title Years Scope
L1 Junior Designer 0-2 Component and feature design
L2 Product Designer 2-5 Product area design ownership
L3 Senior Product Designer 5-8 Complex products or design systems
L4 Principal/Staff Designer 8-12 Design strategy and innovation
L5A Associate Director (IC) 10-15 Design excellence and thought leadership
L5B Associate Director (People) 10-15 Design team leadership
L6 Design Director 12-18 Design organization leadership
L7 VP Design/CDO 15+ Company design vision and culture

KRA Weightage Distribution

KRA Junior Designer Senior Principal AD (IC) AD (People) Director VP/CDO
Craft & Execution 50% 40% 30% 20% 15% 10% 5% 0%
Strategy & Systems 5% 10% 20% 30% 35% 25% 30% 35%
Research & Insights 20% 20% 15% 15% 10% 10% 10% 5%
Collaboration 15% 15% 20% 20% 15% 20% 20% 20%
Innovation 5% 10% 10% 10% 20% 15% 15% 20%
Leadership & Culture 5% 5% 5% 5% 5% 20% 20% 20%

Detailed Competencies by Level

L1: Junior Designer

Craft & Execution (50%)

  • Visual design fundamentals
  • Typography and color theory
  • Component design in design systems
  • High-fidelity mockups and prototypes
  • Design tool mastery (Figma, Sketch)
  • Asset creation and optimization
  • Responsive design basics

Research & Insights (20%)

  • Usability testing participation
  • User interview note-taking
  • Competitive analysis
  • Heuristic evaluation basics
  • Analytics interpretation
  • Persona understanding

Collaboration (15%)

  • Design critique participation
  • Engineer handoff specs
  • PM requirement clarification
  • Team standup participation
  • Feedback incorporation
  • Version control discipline

Innovation (5%)

  • Trend awareness
  • New tool exploration
  • Design community participation
  • Side project experimentation

Leadership & Culture (5%)

  • Design system contribution
  • Knowledge sharing
  • Team culture participation
  • Learning mindset

Strategy & Systems (5%)

  • Design system usage
  • Pattern recognition
  • Basic accessibility
  • Platform guidelines adherence

L2: Product Designer

Craft & Execution (40%)

  • End-to-end product design
  • Interaction design expertise
  • Motion and micro-interactions
  • Complex user flows
  • Rapid prototyping
  • Design QA ownership
  • Cross-platform consistency

Research & Insights (20%)

  • User research planning
  • Interview conducting
  • Synthesis and insights
  • Journey mapping
  • Usability test moderation
  • Data-informed decisions
  • Research democratization

Collaboration (15%)

  • Cross-functional partnership
  • Design-dev collaboration
  • Stakeholder presentations
  • Design rationale articulation
  • Workshop facilitation basics
  • Sprint participation

Strategy & Systems (10%)

  • Design system contribution
  • Pattern library development
  • Accessibility standards
  • Design ops participation
  • Metrics definition

Innovation (10%)

  • New pattern exploration
  • Concept development
  • Experimentation culture
  • Tool/process innovation
  • External inspiration

Leadership & Culture (5%)

  • Junior designer mentoring
  • Design culture building
  • Best practice sharing
  • Team rituals participation

L3: Senior Product Designer

Craft & Execution (30%)

  • Systems thinking in design
  • Complex problem solving
  • Platform-agnostic design
  • Design language evolution
  • Quality bar setting
  • Craft mentorship
  • Executive presentations

Strategy & Systems (20%)

  • Design strategy development
  • System architecture
  • Cross-product coherence
  • Design principles creation
  • Success metrics framework
  • ROI articulation

Collaboration (20%)

  • Strategic stakeholder management
  • Cross-team influence
  • Workshop leadership
  • Design sprint facilitation
  • Conflict resolution
  • Coalition building

Research & Insights (15%)

  • Research strategy
  • Mixed methods approach
  • Insight synthesis
  • Strategic recommendations
  • Research ops setup
  • Democratization programs

Innovation (10%)

  • Innovation frameworks
  • Future vision artifacts
  • Experimental projects
  • Patent contributions
  • Industry trend application

Leadership & Culture (5%)

  • Team culture influence
  • External speaking (1-2/year)
  • Design community building
  • Hiring participation
  • Knowledge management

L4: Principal/Staff Designer

Strategy & Systems (30%)

  • Company design strategy
  • Multi-product vision
  • Design language ownership
  • Platform thinking
  • Business model design
  • Strategic narratives

Craft & Execution (20%)

  • Breakthrough design
  • Quality standards
  • Signature projects
  • Design excellence
  • Technical innovation
  • Craft leadership

Collaboration (20%)

  • Executive influence
  • Cross-org leadership
  • Strategic partnerships
  • Design evangelism
  • Org-wide initiatives
  • Culture change

Research & Insights (15%)

  • Strategic research programs
  • Organizational insights
  • Market understanding
  • Competitive intelligence
  • Future user needs
  • Industry foresight

Innovation (10%)

  • Innovation pipeline
  • Emerging tech application
  • Design futures
  • IP development
  • Academic partnerships
  • Lab initiatives

Leadership & Culture (5%)

  • Design org influence
  • Thought leadership
  • External visibility (3-4/year)
  • Industry relationships
  • Mentorship programs

L5A: Associate Director (IC - Design Excellence)

Strategy & Systems (35%)

  • Design transformation
  • Enterprise design systems
  • Global design language
  • Strategic differentiation
  • Design-driven innovation
  • Business impact design

Innovation (20%)

  • Innovation lab leadership
  • Future experience vision
  • Emerging tech integration
  • Design research programs
  • IP portfolio development
  • University partnerships

Craft & Execution (15%)

  • Excellence standards
  • Breakthrough projects
  • Industry recognition
  • Award-winning work
  • Signature initiatives
  • Legacy projects

Collaboration (15%)

  • C-suite advisory
  • Board presentations
  • External partnerships
  • Industry leadership
  • Media representation
  • Conference keynotes

Research & Insights (10%)

  • Strategic foresight
  • Market-making insights
  • Cultural understanding
  • Global perspectives
  • Trend forecasting
  • Industry analysis

Leadership & Culture (5%)

  • Industry mentorship
  • Design education
  • Published thought leadership
  • Community building
  • Awards judging
  • Standard setting

L5B: Associate Director (People Management)

Strategy & Systems (25%)

  • Team design strategy
  • Operational excellence
  • Design ops leadership
  • Process optimization
  • Tool standardization
  • Efficiency metrics

Leadership & Culture (20%)

  • Team leadership (5-15)
  • Performance management
  • Career development
  • Team culture
  • Diversity initiatives
  • Retention strategies

Collaboration (20%)

  • Cross-functional leadership
  • Stakeholder management
  • Resource allocation
  • Vendor management
  • Partnership development
  • Executive alignment

Innovation (15%)

  • Team innovation culture
  • Skill development
  • Capability building
  • Methods evolution
  • Tool adoption
  • Best practice sharing

Craft & Execution (10%)

  • Quality oversight
  • Design reviews
  • Standard maintenance
  • Output excellence
  • Team showcase
  • Client presentations

Research & Insights (10%)

  • Research capability
  • Insight platforms
  • Knowledge management
  • Learning programs
  • External perspectives
  • Team upskilling

L6: Design Director

Strategy & Systems (30%)

  • Organization design strategy
  • Design transformation
  • Business alignment
  • Multi-year roadmaps
  • Investment cases
  • P&L impact

Leadership & Culture (20%)

  • Large team leadership (20-50)
  • Org design
  • Culture transformation
  • Executive presence
  • Succession planning
  • Industry influence

Collaboration (20%)

  • C-suite partnership
  • Board readiness
  • Cross-BU alignment
  • External ecosystems
  • Strategic vendors
  • Industry partnerships

Innovation (15%)

  • Innovation strategy
  • Capability building
  • Future readiness
  • Disruption planning
  • Investment priorities
  • Portfolio management

Research & Insights (10%)

  • Strategic insights
  • Market intelligence
  • Customer strategy
  • Business metrics
  • Competitive analysis
  • Industry benchmarking

Craft & Execution (5%)

  • Vision artifacts
  • Flagship projects
  • Quality governance
  • Excellence culture
  • Award strategy
  • Legacy work

L7: VP Design/Chief Design Officer

Strategy & Systems (35%)

  • Company design vision
  • Business strategy input
  • Market differentiation
  • Design-led transformation
  • Innovation agenda
  • Ecosystem strategy

Leadership & Culture (20%)

  • Company culture impact
  • Design organization
  • Industry leadership
  • Talent ecosystem
  • Board engagement
  • Succession legacy

Collaboration (20%)

  • CEO partnership
  • Board participation
  • Investor relations
  • Customer advisory
  • Partner ecosystem
  • Industry influence

Innovation (20%)

  • Future vision
  • Disruption strategy
  • New business models
  • Venture design
  • Academic partnerships
  • Industry transformation

Research & Insights (5%)

  • Strategic foresight
  • Market making
  • Cultural influence
  • Global trends
  • Industry shaping
  • Thought leadership

Key Transitions

Designer to Senior (L2 → L3)

New Skills Required:

  • Systems thinking
  • Strategic design
  • Stakeholder management
  • Team influence
  • Business understanding

Common Pitfalls:

  • Craft over strategy
  • Limited business view
  • Perfectionism
  • Scaling challenges

Senior to Principal (L3 → L4)

New Skills Required:

  • Organizational influence
  • Strategic narrative
  • Innovation leadership
  • Executive communication
  • Industry perspective

Common Pitfalls:

  • Tactical focus
  • Limited external view
  • Influence struggles
  • Vision articulation

IC to Manager (L4 → L5B)

New Skills Required:

  • People management
  • Operational excellence
  • Resource management
  • Performance coaching
  • Team building

Common Pitfalls:

  • Doing vs leading
  • Avoiding conflict
  • Craft attachment
  • Time management

Director to VP/CDO (L6 → L7)

New Skills Required:

  • Business leadership
  • Board management
  • Industry influence
  • CEO partnership
  • Cultural impact

Common Pitfalls:

  • Design-only view
  • Limited business acumen
  • Internal focus
  • Change resistance

Design-Specific Competencies

Craft Evolution

L1-L2: Visual design, interaction design, prototyping L3-L4: Systems design, service design, strategic design L5-L6: Organizational design, business design, culture design L7: Industry design, ecosystem design, future design

Tool & Method Progression

L1-L2: Design tools, basic research methods, agile/sprint L3-L4: Advanced prototyping, mixed methods, design ops L5-L6: Innovation methods, transformation tools, measurement L7: Strategic foresight, systems thinking, industry methods

Business Integration

L1-L2: Feature metrics, user satisfaction, design KPIs L3-L4: Product metrics, business impact, ROI L5-L6: P&L impact, market differentiation, brand value L7: Company valuation, industry transformation, cultural impact

Assessment Criteria

Output Quality

  • L1-L2: Craft excellence, delivery speed, design consistency
  • L3-L4: Solution innovation, system coherence, business impact
  • L5-L6: Team output, organizational capability, market recognition
  • L7: Industry influence, company transformation, design legacy

Impact Metrics

  • L1-L2: Design quality scores, user satisfaction, delivery metrics
  • L3-L4: Product success, design system adoption, team efficiency
  • L5-L6: Business metrics, team performance, industry recognition
  • L7: Company differentiation, market leadership, cultural impact

Behavioral Indicators

  • L1-L2: Craft passion, collaboration, learning agility
  • L3-L4: Strategic thinking, influence, innovation drive
  • L5-L6: Leadership presence, vision articulation, change agency
  • L7: Industry statesmanship, cultural influence, legacy mindset